How people agree to texts from Kentra
Kentra LLC texts only people who agree first. This page shows every place someone can agree, with the exact words they see. Every box starts unticked. The forms on kentrahq.com and the setup form work without their box, and then we never text. A sign-in code or a demo code is texted only when its box is ticked.
1. Forms on kentrahq.com
The demo request form, the demo-line form, the free AI visibility check and the plan start form.
Yes, Kentra LLC may text me at this number about my request and my Kentra account: demo and setup links, alerts, reports and sign-in codes. Message frequency varies. Msg & data rates may apply. Reply HELP for help, STOP to opt out.
SMS Terms and Privacy links sit beside it. The form works unticked, and then we never text.
2. Account setup form
The setup form each new customer fills in (https://kentrahq.com/public/setup/…), under the owner's mobile field.
Yes, Kentra LLC may text my Kentra alerts to this mobile: new leads, bookings, urgent calls, reports, minute and billing notices, and account notices. Message frequency varies. Msg & data rates may apply. Reply HELP for help, STOP to opt out.
Existing owners tick it once on a dashboard consent page.
3. Kentra Executive app, sign-in page
https://hooks.kentrahq.com/executive/app, above the "Text me a code" button.
Yes, Kentra LLC may text me Kentra Executive sign-in codes, sign-in links and account notices at this number. Message frequency varies. Msg & data rates may apply. Reply HELP for help, STOP to opt out.
A code goes only if it is ticked and the customer taps the button, to a number on file. A one-time sign-in link, emailed by our staff on request, is always an alternative.
4. Password reset
Dashboard users who tap "Text me a reset link" at https://kentrahq.com/admin/forgot get one reset link at their mobile on file.
5. Texting us first
Anyone who texts Kentra's number first gets replies in that conversation.
6. Kentra Executive demo (Talk to Ellis)
https://kentrahq.com/executive.html#talk, above the "Text me a code" button.
Text me one code at the mobile number above, which is my own, so I can try the Kentra Executive demo once. Ellis is an AI: what I say and type goes to Kentra's speech and AI providers so Ellis can answer. Kentra keeps none of it after the demo ends; the providers keep it only as their own terms allow. Kentra may call or email me about Kentra Executive. Agreeing is not a condition of buying anything.
One code goes only if it is ticked and the visitor taps the button.
The first text after opt-in confirms it:
Kentra: you're subscribed to Kentra account texts (alerts, reports, links and sign-in codes). Msg frequency varies. Msg & data rates may apply. Reply HELP for help, STOP to opt out.
For each tick we store the wording, time and form.
Message frequency varies. Msg & data rates may apply. Reply HELP for help, STOP to opt out.